Frequently Asked Questions

Frequently Asked Questions

What payment methods do you accept?

We accept Cash on Delivery only.

What is the estimated delivery time?

We ship all orders within 1 day after confirmation. It will take around 3-4 Working days for the item to reach you.

What is your return policy?

You can return/exchange undamaged, unopened products in original packaging within 7 days. To do so, click here

Do you ship worldwide?

NO, we ship across pakistan only.

Can I ask for a change or refund?

Toile has a 7-days refund policy: you can buy the product and if you are unsatisfied, you can return it within 7-days.

Can I cancel my order?

Yes, you can cancel your order within 24 hours by contacting our customer support team.

What if I receive a wrong product or a product in bad conditions?

We’ll refund the full cost of the item minus shipping costs within 7-days only if the product is damaged, unopened or defective at the time of delivery or the item does not match the original specifications of the product or is found to be not the same as you had purchased. 

How do I place an order on wearkurti?

If you are interested in any of our products and wish to purchase it, please add the item in your Shopping Bag. Follow the directions through the checkout process to complete your order. You will be asked for Cash on delivery at the end of the checkout process.